Interpreting & Translation services Telephone Line - Liverpool Women's NHS Foundation Trust

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Interpreting and Translation Services / Telephone Lines Offered

Liverpool Women's NHS Foundation Trust Effective communication is the oxygen and lifeblood of any human relationship, whether in a social or professional context. From the beginning, the objective of the Trust was to improve communication with the community and improve links with all minorities.

As ineffective communication can lead to mismanagement of mothers, the Trust developed a protocol for the use of interpreters and use of the telephone line. Using interpreters during booking or when seeing the mothers has enhanced the quality of care given to the women.

For further information contact the Quality Manager or the Equality and Diversity Lead.